ZENSATION - Body & Soul's privacy policy

ZENSATION - Body & Soul, recognizes the importance of protecting your personal data, whatever its nature. For this reason, we have developed a set of security measures aimed at protecting the data of all our customers and also of all those who visit our website. In this Privacy Policy we explain who we are, what purpose we give to your data, how we treat it, with whom we share it, for how long we keep it, as well as the ways to contact us and exercise your rights. You should carefully read this privacy policy, which has been written in a clear and simple to facilitate their understanding, and decide freely and voluntarily if you want to provide your personal data to ZENSATION - Body & Soul (FREE INSPIRATIONS, LDA), collective entity no. 510511759, registered in the Commercial Registry Office of Lagoa, under the same number, headquartered at Rua 5 de Outubro, No. 69, R/C Esquerdo, 8200-109, Albufeira, with a capital of €5,000.00, hereinafter referred to as ZENSATION - Body & Soul. The user guarantees that they are of legal age and that the information provided is true, accurate, complete, and up to date, and will be liable for any damage or harm, direct or indirect, that may arise as a result of the breach of this obligation. The user undertakes to notify ZENSATION - Body & Soul of any changes to the information provided. If the data provided belongs to a third party, the user guarantees that he has informed the third party of the conditions set out in this document and that he has obtained their consent to provide their data to ZENSATION - Body & Soul for the purposes indicated. If you have any questions about how we treat and protect your data, please leave us an email at freeinspirationslda@gmail.com or freeinspirations@hotmail.com.


Scope

This privacy policy applies to all personal data collected through https://spazensation.com.


Responsibility

Your data will be processed, treated, and stored by ZENSATION - Body & Soul and are intended for its exclusive use in the context of pre-contractual relations or arising from the provision of services. The company FREE INSPIRATIONS, LDA is responsible for the processing of personal data in acceptance of the General Data Protection Regulation.
You can contact ZENSATION - Body & Soul about any question related to this privacy policy, through the following points of contact:

  • Email address: freeinspirations@hotmail.com; freeinspirationslda@gmail.com.
  • Postal Mail: ZENSATION - Body & Soul - Customer Support
    Rua 5 de Outubro, nº 69, R/C Esquerdo, 8200-109, Albufeira, Portugal
  • Phone: (+351) 289572313


Purposes of processing and legal basis

Personal data processed on the website are only collected if voluntarily provided (for example, when you use our online form to send us an enquiry, purchase a voucher or make an appointment):

  • Collected in customer/user registration: name, email address, mobile phone;
  • Gathered through website navigation: IP, Device Type;
  • Retrieved through personal contact at ZENSATION - Body & Soul's establishment(s);

Why do we need your information? ZENSATION - Body & Soul will handle personal data, in a manual and/or automated manner, for the following purposes:

Client management:
The data collected on this site are necessary for the conclusion and execution of the contract for the provision of services and as well as for the purchase and sale, are intended for the processing and information of the status of orders and communication with Customers, the processing of requests for information and any complaints.
The provision of the information requested in the context of Customer registration is mandatory, without which it is not possible to pursue the above purposes.
AZENSATION - Body & Soul reserves the right to complete, modify or delete the information contained in the pages of the website.
AZENSATION - Body & Soul cannot guarantee the full immunity of its website from hacking attacks and viruses or other intrusion software.
ASome pages of this site use cookies and JavaScript. The inhibition of the use of these components may constitute an obstacle to navigation and the correct process of simulation and purchase.
Access to or use of www.spazensation.com implies the user's acceptance of the aforementioned conditions

Marketing:
If the Customer gives his express consent at the time of creating or changing his registration, ZENSATION - Body & Soul may process his data to send him information about its products, news, campaigns, offers and birthday messages, through any communication channel, in particular by using email, SMS, or other forms of automatic call.
Consent to the processing of personal data for direct marketing purposes may be revoked at any time as follows:
By contacting the Customer Support team through the email address: freeinspirationslda@gmail.com; freeinspirations@hotmail.com.

Profiling.
ZENSATION - Body & Soul performs profiling based on information related to your purchases and searches.
This information is analysed to identify your consumer profile. This analysis allows ZENSATION - Body & Soul to send you personalized information appropriate to your profile, with the aim of improving your experience.
The legal basis applicable to the collection and use of your personal data for the purposes indicated is your consent.
o Compliance with Legal Obligations, including with Authorities (including supervisory, regulatory, tax), management control:
The legal basis applicable to the collection and use of this type of data, is intended for compliance with legal obligation, legitimate interests of control of the activity of the controller, as well as for the purposes of declaration, exercise or defence of rights in legal proceedings.
With regard to this specific purpose, the retention period for the data collected shall correspond to the legal term applicable at any given time for each legal obligation to be fulfilled, as well as until the expiry of the limitation or prescription period for the exercise of rights.


Questions regarding the use of the ZENSATION - Body & Soul website


The Ads
Like other websites, we collect and use information contained in the advertisements. The information in the ads includes your IP (Internet Protocol) address, your ISP (Internet Service Provider, such as Sapo, Clix, or other), the browser you used when visiting our website (such as Internet Explorer or Firefox), the time of your visit and which pages you visited within our website.

Cookies and Web Beacons

We use cookies to store information, such as your personal preferences when you visit our website. You have the power to turn off your cookies in your browser options or by making changes to Anti-Virus software tools, such as Norton Internet Security.
However, this may alter the way you interact with our website or other websites. This may affect or not allow you to log into programs, sites or forums on our and other networks.


Links to Third Party Sites

ZENSATION - Body & Soul has links to other websites, which we believe may contain useful information / tools for our visitors. Our privacy policy does not apply to third party sites, so if you visit another site from ours, you should read the privacy policy of that site.
We are not responsible for the privacy policy or content present on these same sites.


Period of retention of data

We retain your data for only as long as is necessary for the purpose for which it was collected. For the purposes described in this Privacy Policy (with the exception of compliance with legal obligations, whose retention period will depend on the applicable legal deadlines), your personal data will be kept for a maximum period of 10 years from the collection of your consent, or the last purchase made and if, within this period, you have not withdrawn your consent.


Consent

By consenting to this privacy policy, you give permission to process your personal data specifically for the purposes identified and selected.
If consent is legally required for the processing of personal data, the data subject has the right to withdraw his or her consent at any time, although this right shall not affect the lawfulness of the processing carried out on the basis of the consent previously given nor the further processing of the same data based on another legal basis, such as the performance of the contract or legal obligation to which ZENSATION - Body & Soul is subject.
To revoke your consent, you can contact us by letter, telephone or via the email addresses: freeinspirationslda@gmail.com; freeinspirations@hotmail.com.


Data dissemination

ZENSATION - Body & Soul assures you that your data will not be disclosed to third parties in any context and simultaneously guarantees you compliance with the rules provided for in the current legal framework.
Eventually, they may only be disclosed:
To third party service providers of ZENSATION - Body & Soul, namely, companies involved in the process of purchase and collection management, transportation, storage, website hosting.

Only the personal data necessary for the provision of the service in question will be provided to these companies, and these entities undertake to treat such personal data solely and exclusively for the purposes indicated above.


International data transfers

ZENSATION - Body & Soul will process the user's data within the territory of the European Economic Area (EEA) and therefore does not envisage any international data transfer.


Users' rights

At any time while ZENSATION - Body & Soul holds or processes personal data, all users may, at any time and free of charge, exercise the following rights:

  • Right of access - right to request a copy of the information we hold about you;
  • Right of rectification - right to correct data that you consider inaccurate or incomplete;
  • Right to be forgotten - in certain circumstances, as a user you may request that the data we hold about you is deleted from all our records;
  • Right to restrict processing - where certain conditions apply to have the right to restrict processing;
  • Right to portability - right to have your data transferred to another organisation;
  • Right to object - right to object to certain types of processing, such as direct marketing;
  • Right to object to automated processing, including profiling;
  • Right to judicial review: in the event that ZENSATION - Body & Soul refuses your request in accordance with the rights of access, we will explain why. As a user you have the right to complain as described below.

The above rights can be exercised through the email addresses: freeinspirationslda@gmail.com; freeinspirations@hotmail.com, or by registered letter to the postal address:
ZENSATION - Body & Soul - Customer Service
Rua 5 de Outubro, nº 69, R/C Esquerdo, 8200-109, Albufeira, Portugal
You must also, by the same means, notify FREE INSPIRATIONS, LDA. By the same means, notify the company FREE INSPIRATIONS, LDA, if there are changes in personal data affecting the contractual relationship and / or billing services.


Complaints

Should the user wish to make a complaint about how their personal data is being processed by ZENSATION - Body & Soul, or how their complaint has been handled, they have the right to lodge a complaint directly with the supervisory authority and ZENSATION - Body & Soul.

ZENSATION - Body & Soul - (FREE INSPIRATIONS, LDA) contacts:


• E-mail Address: freeinspirationslda@gmail.com; freeinspirations@hotmail.com;
• Postal Address:
ZENSATION - Body & Soul - Customer Service
Rua 5 de Outubro, nº 69, R/C Esquerdo, 8200-109, Albufeira, Portugal
• Phone: (+351) 289 572 313
Contacts of the Supervisory Authority:
Comissão Nacional de Proteção de Dados - CNPD, Rua de São Bento, n.º 148, 3º, 1200- 821 Lisboa,
Tel: 351 213928400, Fax: +351 213976832, e-mail: geral@cnpd.pt.